Great customer service. We've used this store to add lines and upgrade phones and the team always took the time to ensure we got exactly what we needed. T-mobile employees are paid hourly, but they also get a commission. One employee at this store went above and beyond by informing me of an upcoming deal that will save me over $500 on a new phone despite the fact that it cost him a sale. All around great people who really know their stuff. The store is usually pretty busy, so even though they are quick and knowledgeable, you may have to wait a few minutes to be helped.
This place is awesome. If you have an issue rest assure they will fix right away. I give them 5 stars for the Greatest customer experience I have ever had.
Very helpful but the wait can be long.
Every time I go here I receive quality customer service. The team there is always helpful. I'm acknowledged as a customer. They are able to resolve any issues I have with my phone rather quickly. When I have questions about newer phones, they are honest and up front. Truly an example of what T-Mobile stands for.
Nice people. Was there just to have questions answered. There was only 2 people working so I understand. I waited 45 minutes and never got any help. One guy was working with the same couple the entire time.
T Mobile is a US Electronics Store based in Elizabethtown, Kentucky. T Mobile is located at 1606 N Dixie Hwy, Elizabethtown, KY 42701, USA.
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