This place is far too small for the volume of customers. The service is only as good as the place can handle, so if you go in when it's busy, be prepared to be there for a while. They have the normal displays, but because of the size of the store, there really isn't room to move around which makes the store feel smaller. The staff is really friendly and knowledgeable, which definitely makes the overall experience better.
Patient sales representative, quickly assisted us, answered all questions.
Incredibly rude. The girl who was supposed to be helping me all but called me stupid and blatantly refused to help or get the manager. I've been trying to get something fixed on my account for weeks and the customer service on the phone sent me to the store to give physical paperwork and a number for them to call to get it sorted. She refused any steps of this. Disgusted with customer service and disgraceful business ethic.
I have been trying to get high speed internet at my house for over 15 years now. Every neighbor that lives withing a 1/8 mile radius has high speed internet, but AT*T have been telling me "it is not available in my area". Enough is enough is enough. Wanted to open a business from my home and they still say I can't have it. Even when I offered to pay for installation. Zero stars on this one. However, I had to punch one star just to get my review to post.
I recently switched services from this provider for several reasons. Horrible in store customer service not only has a representative hung up on me over the phone but nothing was properly explained when I originally switched to them and the transfer cost me $450 (but the rep made sure she got her phone case and screen protector sales). Not only that but for the 14 months I was with them I received no service in etown and could not make calls from my home or work in etown either. All jokes aside I dropped more than half of the calls I made in the etown area. They may have better cell service in other areas of KY but I highly encourage anyone considering this provider or store to look ANYWHERE ELSE!!! You won’t regret it... I am very glad I switched. Like a breath of fresh air!!!
At T is a US Electronics Store based in Elizabethtown, Kentucky. At T is located at 1974 N Dixie Hwy, Elizabethtown, KY 42701, USA.
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