It has been along time since I have eaten breakfast at Hardee's (in E'town). I had forgotten how great the food was here. The service was excellent and food was nice and hot, it smelled so good. Great job today, Z keep up the good work.
Would have given 5 Stars, but the confusion behind the counter & wait was not except able. .
Bad service the only 2 times ive been. Charged $11 for one burger told it was an upcharge for curly fries. Employee sitting outside posed as a manager to stop from reaching real manager.
Me and my husband came here for breakfast and was denied our food. We waited 20 minutes to get our food and never got it. We got tired of waiting and asked for a refund and the manager told us the order was called but we never came to get it. We ordered a biscuit and gravy and a ham and biscuit. The cashier that was calling out orders only called the biscuit and gravy, which wasn't the whole order. How is a customer supposed to know what food is theirs to take if the runner is not doing their job correctly? The cashier stood behind the counter and stared at us, knowing what we ordered and did and said nothing. How can you deny a customer thief food? How can you make it the customers fault because you didn't call the correct order? No apology, no attempt to make it right, the manager had no empthay she just wanted us to leave. I'll never be back to this restaurant.
Customer service was excellent! A rarity in fast food world these days.
Hardee S is a US Restaurant based in Elizabethtown, Kentucky. Hardee S is located at 1706 N Dixie Hwy, Elizabethtown, KY 42701, USA.
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