Waited for 10 min to get service. My food was subpar as you'll see in my picture. This is a $15 meal but looks worth more like $8. My other side was the salad bar which I was actually happy with.
I have been in town a week on business. This establishment provided the BEST customer service that I have seen in a while. I am very ecstatic with my total experience. Ms Nikki and Ms Leslie are part of a dynamic team!! Keep up the great work.
Most visits to this restaurant I am very satisfied. I do, however, notice I never really see the same staff twice. Maybe pay them better if you want them to stay? Desserts are hit or miss. Assuming they are shipped in frozen and not made in house because it is a franchise, most desserts are still partially frozen and disappointing. Those made with ice cream are always great. After a friend suggested it, I tried the burger with the upgrade to the better cut of meat and was very pleased. Best burger ever! Staff are always very nice.
Most awful experience! Service was slow. Getting food even slower. Was told they were out of baked potatoes and seen several being served After We ordered. Server was counting sugar packs as she waited on us so she could leave for the night. Then we had to wait to pay our bill and they even messed that up! Never again!!
We're 20 miles down the road after meal there tonight both sick as dogs. Boyfriends burger was raw, sent back and brought back raw a second time. Waitress was so sweet and removed it from our bill but no manager came over to apologize. Salad bar was old and we didn't even finish our salads. Steak had no seasonings and I left half it on the plate. Add to that the bathrooms were poorly maintained and you have yourself the poorest excuse for a ruby tuesdsys I've ever been to.
Ruby Tuesday is a US Bar based in Elizabethtown, Kentucky. Ruby Tuesday is located at 201 Commerce Dr, Elizabethtown, KY 42701, USA.
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