Great service! Will helped my husband find a great pair of shoes that will help with running long distances. My husband was buying cheap shoes for awhile, he is a serious runner so we decided to upgrade. We visited Running Soles and received excellent service from Will. We will definitely be back!
Clerks were extrememly knowledgeable and didn't make me feel like a total novice. Had my foot scanned (I've been wearing 1 size too small) and a stride analysis. I would say the down side is they don't sell any shoes less than $120.
I had a POOR experience with Running Soles in Elizabethtown. Someone recommended that I go to Running Soles, since I have trouble finding a good pair of shoes. I went in hoping to find a good pair of walking/running shoes. The sales person was helpful and I tried on every supportive shoe they had in stock. I finally settled on a pair that I thought would help my foot issues (overpronation), even though they were slightly rubbing against the side of my foot. I asked the sales person if I could take them home and wear them around the house, since my feet were a little sore that day. The sales person agreed that would be a good idea. Unfortunately, the shoes did not work out for me and I had to return them. When I went in, the owner (lady) was working and I told her I needed to return them and explained my reasoning. She informed me that in-store credits are offered only. No refunds. She informed me that it was printed on my receipt. I asked her why I wasn’t informed of their return policy BEFORE I made the purchase, especially since I had told the sales person that they may not work out for me and might need to return them. She indicated that they are a small business and cannot issue refunds. She also pointed to a place on the wall (that is not clearly visible to the customer) where their return policy is stated (most stores put their policies on the counter where the customer can see them). She eventually issued me a refund, however, CHARGED ME A RESTOCKING FEE! If you are a “small business,” as she kept telling me, you would think they would be more honest and upfront with their customers. This is just my experience, as I am sure that there are others who have had positive experiences when things went well for them. Needless to say, they lost a customer.
#buylocal! #RunningSoles!
Best running store I have ever been to. Great family and always willing to help you get what you need. They actually know their products and only sell ones they truly believe in. This is the place to go. If doctors are telling you not to run, the store owner is a certified Chi running instructor and coach and injury free running expert who can help you accomplish any goal you may have. Go down there and let them make your feet happy again. You won't be disappointed.
Words cannot describe my experience here. The owner was a very nice man. He gave my grandmother a 10% discount. Not a big variety of shoes. They had spikes, trainers, hiking boots, running socks, and muscle massagers.
Running Soles Llc is a US Health facility based in Elizabethtown, Kentucky. Running Soles Llc is located at 16 Public Square, Elizabethtown, KY 42701, USA.
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