Doctor Ben Yates checked with the Surgery department and found they could work her in that day which was very convenient for me which I agreed to. Called approximately 5PM that evening to check on her progress and she was ready to be picked up. I drove there and after paying the bill which was very reasonable and getting post operative medication which was explained thoroughly, I drove home with a strong feeling of having had a good day at my very professional and courteous veteinary clinic.
I am able to comfortably give them a five star rating after this experience.
Great place to take my loved one for health issue.
Took my Female young dog ( 1 yr old ) in to have a growth on her right ear flap evaluated. Evaluation was determined to be a benign growth which would require general anesthesia and a red spot on her abdomen the size of a dime which would require an antibiotic.
They were wonderful to us this morning when we put our little Gabby down♡♡♡♡
We successfully used this clinic for years, as a teen I shadowed Dr. Bailey on numerous occasions, our horses, dogs, rabbits, and every strange critter in between came here. They lost our business last night. A veterinarian or healthcare provider of any sort must be, above all, compassionate and understanding. This clinic has lost sight of that and it caused extreme distress to my family. My mother's dog was a large breed elderly dog with no major health problems, so when she began panting heavily around 7:00 p.m. my mother quickly called the on call vet, who assured her without a shadow of a doubt that it was nothing more than aches and pains from arthritis, a condition that the dogs usual vet had never diagnosed. Relieved, my mother went to bed. Her companion of ten years died in the night, and my mother awoke devastated and without support due to the vets recommendation and lazy, uncaring, assessment of the dogs condition. However, this is not the point where the clinic will be in my eyes forever unwelcome, it occurs after my mother drives to the police station at 4:00 a.m., finds an incredibly kind police officer who lifted the dogs body into her car so that she could take it to the clinic to have it cremated. When she arrived, the body of our family member in the back of her car, and the same, uncaring veterinarian was on his telephone, having what appeared to be a personal conversation. He did not put his phone down until he had reached her car and walked around it. All the while she was in her car, waiting on the man, having a Skype call with her husband over 5,000 miles away trying to explain what had happened. This lack of empathy is unforgivable and this clinic is lost a customer of over 14 years. Our dog, Aspen, was family and yesterday, Elizabethtown Animal Hospital made it clear that we were not apart of its family of clients.
Been taking my furbabies here for years, affordable and always doing what's right for your pets
Richard Miller
Thank you
Should I need any assistance in the future I will gladly use this clinic.
My cats have been going to etown animal for 6 years. Four months ago they were in for a check-up. Last week my cat died. They were closed so we had to see another vet. My cats teeth were so bad they had to pull all his teeth. This is something that should have been caught in his yearly exam. There is no reason a 7 year old cat should have teeth that bad when he is receiving regular checkups. Pulling his teeth was a last ditch effort to save him. We were sent to Jefferson town animal clinic by etown animal, we later learned they were in contract to send all after hours to them. They wanted $2000 to give fluids and antibiotics overnight. We paid $400 just for the tests they ran, which were inconclusive. Monday we went to my mother's vet where he died. My cats are not an assembly line product, they are my babies and my heart is shattered due to etown animals carelessness.
Elizabethtown Animal Hospital Inc is a US Veterinary Care based in Elizabethtown, Kentucky. Elizabethtown Animal Hospital Inc is located at 831 Ring Rd, Elizabethtown, KY 42701, USA.
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